Contact Karasu

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FAQ

How long does shipping take?

Shipping is 3-6 business days (M-F, closed during holidays)

What should I do if my package is lost or never arrived?

Fill out the form above and let us know that your order did not arrive. We will be reshipping lost orders in the next business day.

How do I process a return or exchange?

Fill out the form above and let us know what size you would like to change to.

We will send you a shipping label (via email) for the return and proceed the shipping process for the new shirt.

Is there a size guide?

There is a size guide on every product. It will be the last image on the carousel.